Medium & Long-term Rates
We offer negotiable changes from our base rate in exchange for contracted blocks of time. Purchasing a block of time is a conract; unused hours will be applied to future tasks. Clients may also purchase maintenance contracts for a fixed rate per month for their applications.
Prioritizing Projects
Partners' projects are typically prioritized on a first-come, first-served basis. However, priorities can be re-negotiated on a case by case basis.
Billing Schedule
- Proposal Phase
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If a client requires a proposal, Lisantra may charge its base hourly rate to complete it. When we are selected to execute the project, the proposal costs will be waived.
- Beginning of Project
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50% of the estimated project cost is due before the beginning of our development process.
- Completion of Each Milestone
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Each milestone will be charged according to the time the feature consumes. Less complex features will consume less time, while more complex features will consume more time. We pride ourselves on pacing the features and reusing code wherever possible to beat the project estimate.
The feature's code and other materials are maintained on Lisantra's servers until payment is recieved in full. After that, all code and required materials will be transferred to the client's production server.
Billing Policies
- Billing Frequency
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We bill at 6 minute increments (1/10th hour) of continuous activity. Invoices are prepared for each block of time purchased or per milestone and are due upon payment or by the terms of any negotiated items in the contract. Lisantra Technologies, Llc reserves the right to bundle invoices for multiple blocks of time, for example at the close of the month in the case of long-term contracts.
- Rush Orders
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Rush orders are subject to a premium surcharge due to the impact they may have on developers and our other clients. The surcharge rate will be negotiated in the contract, but may typically amount to 30% increase over the contractual base rate.
- Exchanges and Reciprocal Services
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Normally, we require monetary compensation for our work. However, on a rare case-by-case basis, we may be persuaded to negotiate an exchange of goods or services at a negotiated value beneficial to both parties.
- Scheduled Rate Changes
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Lisantra Technologies, Llc maintains the right to change rates. Rate increases are considered at periodic intervals and may or may not be implemented. The public is notified one month prior to a scheduled rate change. Contracted rates are not affected by scheduled rate changes.
